网上商店宠物

Warranty procedures

In accordance with current law, all products bought online have the same warranty as any other product purchased as new: 2 years. 

If there is a defect in the factory, it is the responsibility of the manufacturer to repair it, exchange it for the a new yet equal product or return it to you. Usually, the deadlines for processing the guarantee take approximately 30 days.

Contact our Customer Service to process the guarantee.

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